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2nd Semester Final
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by Barbara Muckey
| 25 Questions
1
4 pts
Under the travel segment name 4 sub areas. In other words, give examples of travel in the industry.
2
3 pts
Define a quick-service restaurant and give an example.
3
2 pts
Name two airlines that fly out of Kansas City.
4
1 pt
What is standard tip %?
5
1 pt
It the bill is $14.00, what should you leave for a tip?
6
1 pt
I am a professional food service worker. Is it very important and highly recommended by my employer that I possess all of the following professional characteristices except:
A eargerness to work and learn
B positive workplace attitude
C chronically tardy and /or absent
D ability to work well with others.
7
1 pt
There are many proper interview techniques that have been proven to lead to great employment opportunities. I am an improper interview techniques that you may want to avoid at all costs. What am I?
A Speaking of trustworthiness
B Display good listening skills
C Overuse of humor
D Talk of customer satisfaction.
8
1 pt
Mother's Day is one of the busiest days of the year in many restaurants. You have just delivered meals to an 8-top, where a lady wearing a cosage is seated at the head of the table. As you stand by the waiter's station viewing all of the tables in your section, you notice that the lady with the corsage is frowning and appearts to be looking at the baked potato on her plate. At once you pick up a condiment tray with butter, sour cream, bacon bits and chives and heard directly to the patron. You have just demonstrated effecitve:
A electronic communication skills
B non-verbal skills
C written skills
D verbal skills
9
1 pt
You have just walked in for your shift as Happy Day Cafe' and just inside the back door you notice that someone has left a puddle of oil on the floor. You also see that there is a dairy delivery that needs to be checked in, and the duty roster has not been place on the wall where it is normally displayed. Finally you notice that the e-mail system has reservations waiting to be looged in for this evening's dinner service. In the effort to address all of these issues, keeping in mind that safe work practices and attitudes are very important at Happy Days Cafe', you decide the first item that needs to be addressed is:
A clean the spilled oil on the floor
B check-in the dairy delivery
C return the dury roster to the hall
D log in the evening's reservations
Identify the following abbreviations:

10
1 pt
T/tbsp
11
1 pt
t/tsp
12
1 pt
min
13
1 pt
oz
14
1 pt
gal
15
1 pt
hr.
16
1 pt
doz
17
1 pt
C/c
18
1 pt
lb
Identify the following equivalents
19
1 pt
1 T = __________________________ teaspoons
20
1 pt
1 cup = _________________________Tablespoons
21
1 pt
8 fl oz= ____________________________ cup
22
1 pt
1 stick of butter or margarine = _____________________ cup
Case 1 – Scott is a Grade 12 student who appears confident, and is often loud and boisterous. Scott enjoys online gaming and spends most of his time in front of the computer. His mom works evenings, so he and his brother make their own suppers. Snack foods, such as chips, chocolate bars, and desserts, are part of his daily food intake. He eats a lot of fast foods and quickly prepared dinners. With graduation and the formal only three months away, Scott is concerned about his lifestyle, as he will be living on his own in the fall.
23
1 pt
Is three months a realistic time frame for Scott to make changes before graduation day? Why or why not?
24
1 pt
What are some suggestions you could give to Scott about his eating habits?
25
1 pt
How could you encourage him to make healthier choices?
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