Communication Skills
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by Ashly Winkle
| 12 Questions
Note from the author:
Fun soft skills training on interpersonal communication
1
1
What forms of communication do you use most often to communicate with friends, family, employers, etc.?
text
email
phone call
video chat
social media
other
Watch the video clip.
2
1
With a partner discuss the following: How easy is it to communicate effectively? List some things that might go wrong when we are trying to communicate with others.
Watch the video clips below. Then answer the question that follows.
3
1
Both videos are examples of effective communication.
True
False
Watch the video and identify the non-verbal forms of communication.
4
1
What forms of non-verbal communication did you identify in the video?
5
1
Based on the picture above, what is going on? What might they be thinking or feeling? Why do you think so?
Take the Emotional Intelligence Test below. You may also access it by going to this site: https://greatergood.berkeley.edu/quizzes/ei_quiz/take_quiz
The outlined content above was added from outside of Formative.
6
1
How did you do?
Great
Better than expected
Not so great
Poor
Watch the clips below and list the do's and don'ts of communication skills as they appear here.
7
1
List the "do's" of communication skills here:
8
1
List the "don'ts" of communication skills here:
9
1
What are the three intro phrases using I-messages.
Functionalized Placeholder
10
11
12
10
1
11
1
12
1
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